Frequently Asked Questions

  • Gringo is a mobile network designed for modern travellers and locals alike. We provide unlimited data and the fastest connection available to us in each country we operate in.

  • An eSIM is a digital SIM that allows you to activate a mobile plan without the need for a physical SIM card. It’s convenient, eco-friendly, and perfect for those on the move.

  • Gringo works in all supported countries with the fastest available connection. Check our country list to see if your destination is covered.

  • Yes, all our bundles come with unlimited data!

  • We always provide the fastest connection available to us, whether it’s 4G, 5G, or another network type. We’ll only slow down your connection if your usage significantly exceeds that of the average user. If this happens, you’ll have the choice to pay a little extra to keep your high-speed connection or continue at a reduced speed for free. Don’t worry, we’ll never cut you off completely.

  • Simply download the Gringo app from either the Apple App Store or Google Play Store, follow the steps to install your eSIM and you’re ready to go.